Receptionist - State Farm Agent Team Member Carlisle, PA

Receptionist - State Farm Agent Team Member

Full Time • Carlisle, PA
ROLE DESCRIPTION: 
As a Receptionist - State Farm Agent Team Member with Greg Lunde - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates.  

RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers as needed.
  • First point of contact for most walk-in or call-in customers.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, premium payments, routing calls or in-person inquiries to appropriate team members, and billing clarification.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. 
QUALIFICATIONS:
  • Dedicated to customer service.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving using basic mathematical skills.
  • Aptitude to work with multiple computer systems including Salesforce.
BENEFITS:
  • Salary pay plus monthly bonus.
  • Matching Retirement Plan
  • Growth potential/opportunity for advancement within my office.
  • Paid time off (major holidays plus vacation and personal/sick days)
  • Valuable career-building experience
Compensation: $30,000.00 - $35,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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